The problem was that a few of our database tables got locked by an internal process leading to problems for some users to log in. We cleared the processes and have now made sure they can not create the same problem again.
Thank you for your patience if you were affected by this during the early morning.
Posted Aug 14, 2026 - 22:28 CEST
Resolved
Dear customer!
The issue has been resolved and the Skolon platform is up and running at full speed again since 08:20.
We apologize for any inconvenience that this might have caused you.
The development team will learn from the incident and apply changes in order to mitigate the risk of recurring problems.
Kind regards, The Skolon Team
Posted Aug 14, 2026 - 13:50 CEST
Monitoring
Dear customer!
Our developers have deployed a fix for the issue creating disturbances in our platform services.
We are currently monitoring the effect of the fix and hope to be back at full functionality soon.
Kind regards, The Skolon Team
Posted Aug 14, 2026 - 08:15 CEST
Investigating
Dear customer!
We are currently investigating a potential problem causing disturbances in parts of our services.
The problem seems to be connected to the login into the platform.
Rest assured that our developers and technicians are doing all they can to restore the full functionality of the Skolon platform.