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Welcome to our status page where you can monitor the uptime for the Skolon platform and get alerted when new incidents occur.

Scheduled Maintenance

Planned Maintenance Release 202644 Oct 27, 2026 17:00-19:00 CET

Skolon will be undergoing scheduled maintenance and parts of the platform may experience short interruptions during this time period.
Posted on Oct 12, 2026 - 18:31 CEST

Planned maintenance - support Oct 28, 2026 16:30-17:00 CET

Skolon's support platform will be undergoing maintenance. During this time, https://support.skolon.com will be unavailable
Posted on Sep 17, 2026 - 13:32 CEST

Planned maintenance - support Nov 11, 2026 16:30-17:00 CET

Skolon's support platform will be undergoing maintenance. During this time, https://support.skolon.com will be unavailable
Posted on Sep 17, 2026 - 13:33 CEST

Planned Maintenance Release 202646 Nov 18, 2026 17:00-19:00 CET

Skolon will be undergoing scheduled maintenance and parts of the platform may experience short interruptions during this time period.
Posted on Oct 12, 2026 - 18:32 CEST

Planned maintenance - support Nov 25, 2026 16:30-17:00 CET

Skolon's support platform will be undergoing maintenance. During this time, https://support.skolon.com will be unavailable
Posted on Sep 17, 2026 - 13:33 CEST
System Metrics Month Week Day
Uptime for the Skolon platform
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Uptime for the Support site
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Uptime for the sync engine
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Uptime for the external website: Skolon.com
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Response time for the Skolon platform
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Uptime for Skolup - Ask AI
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Skolon Single Sign On (SSO)
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Oct 27, 2026

No incidents reported today.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Partial outage, widgets temporarily offline
Resolved - Dear customer!

The issue has been resolved and the widgets are up and running at full speed again.
We apologize for any inconvenience that this might have caused you.

Kind regards,
The Skolon Team
Oct 23, 10:50 CEST
Monitoring - Dear Customer,

Our developers are assessing the fix released by the creators of Node.js for the recent security flaws. During the morning, we will test and validate these fixes before updating the affected services.

Customers using widgets will experience downtime in the widget section of My Collection until we have brought all widgets back online.

We apologize for the disruption and any inconvenience this may cause. However, we decided that temporarily stopping these services was the safest action to guarantee maximum protection of our customers' data.

Kind regards,
The Skolon Team
Oct 23, 06:55 CEST
Identified - Dear customer!

Due to a vulnerability found in Node.js, used by our widget services in Skolon, the widget functionality is turned off in Skolon.
We are working hard to patch and update this part of the Skolon system. No other disturbances have been reported.

For more information, please see: https://nodejs.org/en/blog/vulnerability/october-2026-security-releases

New update will follow on Friday morning, 10 am.


.........


Kind regards,
The Skolon Team
Oct 23, 00:17 CEST

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Status update: security patches installed
Postmortem - Read details
Oct 22, 10:56 CEST
Resolved - Dear customer!

The issue has been resolved and the Skolon platform is up and running at full speed again.


The development team will learn from the incident and apply changes in order to
mitigate the risk of recurring problems.

Kind regards,
The Skolon Team
Oct 21, 18:56 CEST
Identified - Dear customer!

We have prolonged our service windows to adress some security issues at the same time.
Please rest assured that we will soon be back up to full speed.

Our support site might experience a bit longer downtime due to external dependencies.

Kind regards,
The Skolon Team
Oct 21, 18:49 CEST
Planned maintenance Release 202643
Completed - The scheduled maintenance has been completed.
Oct 21, 18:30 CEST
In progress - Scheduled maintenance is currently in progress.
We are also installing security patches

Our maintenance work are still in progress and we need to prolong the outage.
Previous deadline was 18.30 and new deadline is 20.00.
Oct 21, 16:30 CEST
Scheduled - Skolon will be undergoing scheduled maintenance and parts of the platform may experience short interruptions during this time period.
Oct 12, 18:30 CEST
Planned maintenance - Website (skolon.com)
Completed - The scheduled maintenance has been completed.
Oct 21, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 16:00 CEST
Scheduled - Skolon's website will be undergoing maintenance. During this time, https://skolon.com and https://www.skolon.com may be intermittently unavailable.

The Skolon platform is not affected and remains available at https://app.skolon.com
Oct 21, 09:34 CEST

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

Planned maintenance - Support
Completed - The scheduled maintenance has been completed.
Oct 18, 17:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 16:30 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 12, 09:36 CEST

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

Planned maintenance Release 202642
Completed - The scheduled maintenance has been completed.
Oct 14, 19:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 17:00 CEST
Scheduled - Skolon will be undergoing scheduled maintenance and parts of the platform may experience short interruptions during this time period.
Oct 12, 18:28 CEST
Planned maintenance - support
Completed - The scheduled maintenance has been completed.
Oct 14, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 16:30 CEST
Scheduled - Skolon's support platform will be undergoing maintenance. During this time, https://support.skolon.com will be unavailable
Sep 17, 13:30 CEST

Oct 13, 2026

SKOLUP - Disturbances in accessing some models in Skolup
Resolved - Dear customer!

The issue has been resolved and all the Skolup language models are, once again available for our users.

We apologize for any inconvenience that this might have caused you.

Customers who are still using the older language versions of the LLM need to remove them and then add the new ones. Orgadmin can do this.

Kind regards,
The Skolon Team
Oct 13, 13:50 CEST
Identified - Dear customer!

We have identified the problem causing the problem with Skolup language models (hosted at Berget)
We are working with addressing the issue.

.........


Kind regards,
The Skolon Team
Oct 13, 11:43 CEST
Investigating - Dear customer!

Some users might have problem accessing language models in Skolup at the moment.

It seems as if the problems are connected to infrastructure outside of our control, we will update this incident with more information shortly.

Rest assured that our developers and technicians are doing all they can to mitigate the problems.

Kind regards
The Skolon Team
Oct 13, 11:05 CEST
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